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417035
registered interest false more like this
date less than 2015-09-07more like thismore than 2015-09-07
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Jobcentre Plus: Training more like this
house id 2 more like this
legislature
25277
pref label House of Lords remove filter
question text To ask Her Majesty’s Government what guidance they issue to Jobcentre Plus branches about treating claimants as innocent and deserving unless clearly shown not to be so; and whether they have any plans to amend any such guidance. more like this
tabling member printed
Lord Hylton more like this
uin HL1955 more like this
answer
answer
is ministerial correction false remove filter
date of answer less than 2015-09-17more like thismore than 2015-09-17
answer text <p /> <p>Legislation sets clear entitlement provisions which are used to ensure that benefit is paid correctly to those who claim it. We emphasise in our learning and development packages and the DWP customer charter, that all claimants are treated fairly and with respect. These standards are outlined and published in the DWP Customer Charter on GOV.UK.</p> more like this
answering member printed Lord Freud more like this
question first answered
less than 2015-09-17T11:21:34.793Zmore like thismore than 2015-09-17T11:21:34.793Z
answering member
3893
label Biography information for Lord Freud more like this
tabling member
2018
label Biography information for Lord Hylton more like this